The fourth ingredient for a successful competition law compliance program: Training and education

December 14, 2017 - Tags: Regulations

This guest blog post is provided by the Competition Bureau, an independent law enforcement agency that ensures Canadian businesses and consumers prosper in a competitive and innovative marketplace. Headed by the Commissioner of Competition, the Bureau is responsible for the administration and enforcement of the Competition Act, the Consumer Packaging and Labelling Act (except as it relates to food), the Textile Labelling Act and the Precious Metals Marking Act.

Make your employees master chefs of competition law compliance!

In April, we introduced you to Our Best Recipe for Compliance Programs and followed up with more details on each of the first three ingredients. In our quest to promote competition law compliance, we will now look at our next essential ingredient: training and education!

As mentioned in our last blog post, it's important to have policies and procedures to ensure that your business complies with the law. For your compliance program to be truly effective, you need to train your employees to ensure they understand and follow your policies and procedures.

All employees, especially those whose work makes them more vulnerable to engaging in illegal conduct, need to learn about how to comply with the law. It is essential that managers and employees receive training on detecting prohibited conduct and understanding the consequences of non-compliance.

Training and education programs should demonstrate in a practical way how compliance policies and procedures affect your employee's daily activities. They can include case studies, descriptions of prohibited conduct and discussions about current compliance issues affecting the business. Training should also provide experience for employees to grasp new concepts. Remember: the best chefs are made in the kitchen, not through cookbooks!

You should choose the most effective methods for training and communicating with your employees based on your company's size and risk profile. Small group seminars, manuals, email messages, online training or workshops are all good tools to educate your employees about compliance programs. Just use your imagination to cook up the best training menu!

After you have identified the possible risks within your organization, determine the training needs for each position and set the requirements accordingly. Training should be done periodically, and your program should be updated and repeated when risk profiles change. It's also a good idea to make the training mandatory, especially for new employees and those in medium or high-risk positions.

Stay tuned! We will have more to share before putting the final touches on our recipe!

For more information, see the Corporate Compliance Program's bulletin available on our website.


Posted by on January 2, 2018
Hello Daniel,

Thank you for contacting Canada Business. We are always happy to help you with questions about starting or growing your small business in Canada.

If you have what you think is a good business idea, you will want to evaluate it, and see if it could be profitable. Our Developing your ideas page asks questions that can help you with that evaluation, from looking at whether your idea is truly original, to considering intellectual property, to the resources you'll need to get your business off the ground. You may also want to seek help from professional advisors, such as lawyers, accountants, and business consultants.

If you decide to seek funding from investors for your project, either at home or abroad, our blog article Pitcher perfect – Wooing angel investors offers some suggestions on preparing your pitch and managing risks.

To learn more about researching and implementing new technologies, as well as commercializing new or improved products and services, you can visit our page R&D and innovation.

Should you have any questions about starting or growing a business in Canada, please visit our website or contact Canada Business.

Thank you, and good luck with your innovations.
Posted by Daniel on January 1, 2018
hello i have came up with an idea that will change our world the way we see it today.
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