The Canada Revenue Agency is offering small businesses free in-person tax support!

January 25, 2018 - Tags: Taxation

This guest blog post is provided by the Canada Revenue Agency, which administers tax laws for the Government of Canada and for most provinces and territories, and administers various social and economic benefit and incentive programs delivered through the tax system.

The Government of Canada recognizes the importance of small businesses, as they contribute directly to the economic growth of our communities and to job creation for the middle class. Recently, the Canada Revenue Agency (CRA) announced that it will make it easier for small businesses across Canada to get help with understanding and meeting their tax obligations. Small businesses can now go online to ask for free in-person help through the Liaison Officer service. Previously, all Liaison Officer visits were initiated by the CRA.

Liaison Officers provide small businesses with in-person support and guidance at key moments in their business life cycle. Since the initiative launched in 2014, more than 24,500 small businesses have benefited from these visits.

During an in-person visit, our Liaison Officers will:

  • Address tax-related questions and concerns
  • Discuss common income tax errors and financial benchmarks in the small business community
  • Provide information on various tools and services offered by the CRA

Voluntary books and record reviews are also offered to provide a basic evaluation of the adequacy of your business's tax records and to give you recommendations for strengthening your bookkeeping system. A visit from a Liaison Officer does not constitute an audit and will not result in the CRA making re-assessments to past tax filings.

During a group seminar, our Liaison Officers will:

  • Explain common tax errors
  • Demonstrate how to use financial benchmarks for their respective industry
  • Provide information on the CRA’s services
  • Explain general bookkeeping concepts

With the 130 Liaison Officers across Canada, the CRA hopes that in helping small businesses understand and meet their tax obligations right from the start, we can better ensure the success of Canadian small businesses across the country and contribute to the growth of our communities.

For more information and to sign up for a free in-person visit or a group seminar, visit

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