Maximizing your training dollars — Part 2
Now that you have determined which type of training best suits your business needs and your budget, it is essential that you take all necessary steps to ensure the training you are paying for will be used effectively. Here are some tips and tricks to maximize your training dollars and increase training retention.
- Complete a workplace assessment prior to training to ensure you are targeting the specific areas where training is needed.
- Meet with your employees and ask that they identify key learning objectives they would like to achieve at the training session.
- Before you send your employees for training, consider attending the training yourself. This may be especially important if you need to be able to reinforce it in the workplace.
- Define a key set of metrics that you can use to evaluate employee performance in the workplace following training.
- Ensure employees who attend training teach their colleagues what they learned after they return. This expectation will keep employees engaged, expand their leadership skills, as well as train other employees in a fairly inexpensive manner.
- Schedule a post-training debrief session with your employees to discuss the objectives they set prior to training:
- Were their objectives met?
- How do they plan to use the information learned through the training session?
- Create a report to document how employees' behaviour changed after training, and what effect this change in performance has had on workplace dynamic.
- Reinforce important information from training on a regular basis to improve knowledge retention
What can training do for your business?
- Improve employee performance, confidence and customer service skills
- Provide the opportunity for employees to solve pain points within business
- Expand the knowledge base of employees
- Ensure all employees have consistent experience and knowledge
- Investing in training demonstrates that you value your employees
Training can be a very positive and effective method of building capacity within your team and your organization. It's up to you to ensure your get the most bang for your buck!