This guest blog post is provided by the Canada Revenue Agency, which administers tax laws for the Government of Canada and for most provinces and territories, and administers various social and economic benefit and incentive programs delivered through the tax system.

The Canada Revenue Agency (CRA) launched a new red tape reduction action plan that will take place over the next two years to continue to reduce red tape for businesses. This Action Plan responds to feedback received from small and medium business communities across Canada during the CRA's 2014 public consultations on red tape reduction.

The CRA's Action Plan focuses on cutting red tape where it will make the biggest difference for small and medium businesses. It includes:

  • Improving the accessibility and reliability of CRA telephone services
  • Making it easier to find information and services for businesses on CRA's website
  • Providing information in simple, clear language
  • Helping businesses get their tax affairs right from the start by providing early support at key points in the business cycle
  • Making more online services and tools available, so businesses can access them at their convenience, 24/7
  • Better explaining the audit process so businesses know what to expect and when.

Throughout late 2014, the CRA heard from small and medium business owners, bookkeepers, and accountants in more than 20 cities across the country — from Surrey, Québec and St. John's, to Whitehorse, Yellowknife, and Iqaluit. Participants provided feedback in-person, online, and in writing about how the CRA can reduce the administrative burden that small and medium businesses face in meeting their tax obligations. The report from the consultations is now available online: We Heard You: Cut Red Tape For Small and Medium Businesses.

Stay up to date on the CRA's newest service enhancements and how the CRA is cutting red tape for your business at www.cra.gc.ca/redtapereduction.