Benefits of Hiring Older Workers

October 1, 2010 - Tags: Employers

If you are looking for employees for part-time or full-time work, don't limit yourself to students and new graduates. With the growing labour shortage, you need to look at all your options. Have you thought of hiring older workers? You might be pleasantly surprised by what they have to offer.

As a growing number of baby boomers (those born between 1945 and 1964) start to retire, they are looking for ways to make extra money or to keep busy. If you are looking for staff, you'll find that these older workers have a wealth of knowledge and experience, and may be happy to spend some of their time productively working for you.

Baby boomers aren't the only older workers you should consider. Did you know that, according to an article by Statistics Canada, about one in ten seniors worked in 2006? Though most seniors worked in consumer services, business services and primary goods, 14.8% of older women worked in the health sector.

Why hire an older worker? Here are some of the benefits you can expect.

Satisfied Customers According to the Conference Board report "Gray Skies, Silver Linings: How Companies are Forecasting, Managing and Recruiting a Mature Workforce", market research shows that customers usually prefer dealing with staff their own age. Since the population is aging, more of your customers are getting older too. If you hire older workers, your older customers will appreciate it.

Service with Experience Mature workers often have excellent customer-service skills. They have years of experience in dealing with people and solving problems, besides the knowledge they've acquired working in their particular industry over the years - another plus for your business.

Loyalty and a Strong Work Ethic Once hired, older workers usually choose to stay at a job longer, which will save you time and money finding, hiring and training new staff. As well, according to a survey by the Conference Board of Canada, baby boomers are considered to be hard workers who respect authority, work well in a team and don't need close supervision. These are qualities worth considering when you look for workers.

Whether they are 65 or 70+, older workers help provide you with an experienced workforce. As long as their desire to work is present and, depending on the worker, the work is not too physically demanding, there is no reason why they can't keep working for you for years to come.

For more information, check out the section Hiring employees of the Canada Business website.

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