Canada Business Network Blog

Tag: Customers

Why saying 'no' to a client may make sense

July 04, 2016 - 1 comment

Is there ever a time saying 'no' to a client may be what's best for you and your business?

Maintain customer loyalty and reduce your churn rate

June 27, 2016 - 0 comments

Keep your loyal customers happy, and explore the areas where you can improve in order to attract new ones.

Good reviews equal good business

November 23, 2015 - 0 comments

Find out how to get testimonials and reviews from your customers.

Customization — Keep your customers hooked

February 09, 2015 - 0 comments

Can you customize your business' products and services to meet your customers' individual needs?

Starting a landscaping or snow removal business? Think customer service.

December 22, 2014 - 1 comment

Learn more about how to promote your landscaping or snow removal business.

The big boom-ers: Targeting untapped markets

December 15, 2014 - 2 comments

Discover how this untapped market can help you grow your business.

Scaling up for sales — Optimize your online business

October 14, 2014 - 0 comments

Are you doing all you can to optimize your online business? Discover some tips to help your online business grow and keep your customers happy.

How training can elevate your customer service from good to great

October 06, 2014 - 0 comments

Find out how your business can benefit from investing in customer service training.

Accessibility for all

September 11, 2014 - 0 comments

From standards for employment, customer service and transportation to how you design your websites or public spaces, accessibility is key.

National Household Survey Profile: a revealing look at the socio-economic characteristics of Canadians

March 13, 2014 - 0 comments

Access free market intelligence to better understand your customers and develop your strategy.

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